I paid, I lost the ticket, I contacted Support before the event, and they waited until after the event ended to shrug and throw up their hands.

I bought the Mega Ray Raid ticket 2 days before the event, and then midnight before the event I noticed the ticket was missing from my inventory, and I had the option to buy it again. I reached out to Support 14 hours before the event with proof of my transaction, and they acknowledged I bought it, but completely ignored my actual issue (that the ticket had VANISHED).

They completely ignored the issue, pretended like I received the Timed Research (I didn't!!!) and then didn't reply until hours after the event had ended and just shrugged and said nothing could be done after the fact, even though I had clearly reached out to them before the fact.

Niantic has clearly scammed me and others and violated the implied warranty of merchantability. I spent real money for this raid ticket and got none of the benefits it purported to have, no timed research, and no extra raid passes.

EDIT: Sorry, forgot to include proof I was missing the ticket, I posted before the event happened that my ticket was missing.