This was a first one for me and I haven’t seen anyone else post this. Apologies if it’s well known.
I’m an avid GBL player but only recently (the past 6 months or so) started reporting crashes, errors and bugs that impacted my results. Last night I was told that I reached their maximum, and wouldn’t be compensated.
Has anyone else received this? Is it exclusive to GBL?
Note: Edited to include transcript for sub search results
[[[ Niantic Support
03:57 PM
[Step 1 of 2]
We're sorry that you encountered an error with GO Battle League. To investigate and address it, could you kindly provide us with additional details?
04:00 PM
GBL Issue
I lost a match as soon as it began. I received a “your opponent has quit the battle” notification, and then it counted my battle as a loss. This is very frustrating as it negatively impacted my elo, and the previous report I submitted ignored it. I provided an attachment of a screenshot.
Jaelynn
04:57 PM
Hi,
Thank you for writing in, and sorry to hear you are still experiencing issues. Your feedback is appreciated. We'll be sure to pass it on to the team. Sorry to say, we have added the maximum number of items we can to your account in the past, and we won't be able to add any more.
Thanks,
Conversation Closed ]]]
by Jules9213